- Making contact, selecting and engaging carriers and transport companies.
- Negotiating terms and conditions and rates for the transportation of goods.
- Preparing the labelling and appropriate paperwork that is associated with the transportation of shipments.
- Scheduling shipments to be picked up by carriers at desired times.
- Planning to optimise the best mode of transport, routing and load balance.
- Tracking the movement of shipments through the Supply Chain.
- Working with Customs brokers to ensure compliance.
- Ensuring the necessary insurances are in place to ensure goods are insured whilst in transit.
- Handling freight claims.
- Managing the receipt and payment of invoices associated with the shipment of goods.
- Constantly looking for optimal methods to improve delivery performance, reduce time and cost and lower environmental impact.
- Customs Clearance – From origin to destination, forwarders should be able to deal with all customs processes. This includes handling all paperwork and fees on your company’s behalf.
- Shipping Documentation – Forwarders should be able to deal with all shipping documentation including Bills of Lading, Certificates of Origin, letters of credit or any documents required by banks before payment is released.
- Insurance – A reputable freight forwarder will be able to recommend insurance services that will cover a shipment for loss or damage.
- Logistics and Supply-Chain Management – Which can include but is not limited to fulfilment, customs consultancy and contract logistics services.
- Cargo Packing and Crating
- Pick and Pack (where individual components of an order are gathered together and placed into a box.)
- Labelling
- Vendor Assembly and Consolidation
- Kitting (where individual items that are related packed together into one unit)
- Visual Inspection Services
- Purchase Order from Buyer
- Sales Invoice
- Packing List
- Shipping Bill
- Bill of Lading
- Bill of Entry
- Certificate of Origin
- Long Voyages
- Extensive moving of cargo
- Handling
- Bad weather